Terms of Use

Welcome to www.maheenjewels.com. Listed below are our Terms and Conditions for the use of this website which you may access in several ways, including but not limited to the world wide web via www.maheenjewels.com, mobile phone, RSS feeds, Instagram, Facebook, and other social media applications. When we say "Maheen Jewels" we mean our entire network.

Collection and Use of Information

In general, you may browse our Website without giving us any personal information about yourself. While browsing www.maheenjewels.com, we will only collect your personal information if you’re ordering or registering on our site. You may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience. We will only send promotional offers by email to those who subscribe to our newsletter/mailing list or have previously placed an order with us. If for any reason you decide not to continue receiving promotional e-mails from Maheen Jewels, you may simply unsubscribe from the newsletter. To unsubscribe from receiving future emails, you can email us at info@maheenjewels.com and we will promptly remove you from ALL future correspondence. Maheen Jewels occasionally uses basic information for marketing purposes. This information includes demographics and items purchased by customers. However, this information is not in any way, and will not be shared with third party companies. All marketing research and implementations are done within Maheen Jewels.

Security

We understand that security is a critical issue to our shoppers and Maheen Jewels is committed to the protection of the personally identifiable information that you share with us. Therefore, we use 'https//:" the Secure Sockets Layer (SSL) technology to encrypt your personal, and credit card information as it travels over the Internet. SSL is a standard technology used by many other e-commerce web sites. At Maheen Jewels we strive to safeguard your personal information.

Our Commitment to Your Privacy

Thank you for visiting Maheen Jewels. We want you to know that your privacy is very important to us. We strive to ensure your experience with Maheen Jewels as one that you will want to repeat and share with your friends. Part of our commitment to you is to respect and protect the privacy of the personal information you provide to us. We do not disclose customer information to any third party. The information below is designed to inform you of what information we collect, how it is used, how it is safeguarded, and how you can contact us if you have any questions or concerns.

Shipping

We process and ship orders Monday through Friday. Orders with standard shipping are usually fulfilled and shipped within 2-3 business days (M-F) of purchase, unless otherwise noted. Processing time for custom and pre-order pieces may take longer, details of which can be found in the product description and your order confirmation. You credit card will be charged at the time the order is placed. When your order ships, we will email you a shipping confirmation with tracking information. If there are issues with your credit card processing, we will contact you via email to inform you of the situation. No orders will be shipped unless payment has cleared.

We are currently offering free shipping on all orders within US for a limited time only. If you would like to purchase from Maheen Jewels but do not reside in the US, please e-mail us at info@maheenjewels.com and we will be more than happy to assist you in your shipping needs. All US orders will be shipped via USPS, 2nd day Priority Mail. You will receive an email with tracking information and an estimated delivery date once your order ships.

Returns

We do not have any refund, return, or exchange policy for the items purchased from Maheen Jewels. All sales are final.

Exception: Only in situations where an item is DOA - Defective or Damaged on Arrival, you need to contact us immediately within 24 hours of package arrival, describe the damage and submit pictures with proof of damage. We will review your request, assess the damage, and contact you with options. If your return request is approved, we will send you a prepaid shipping label to the email address provided under your account. Please attach the prepaid label to the shipping box and return the items in secure packaging as was received. The Return Package must be shipped within 24 hours of Return Request Approval. If your return request is approved on a Saturday, the package must be shipped out no later than Monday (end of business day). The Sale is considered Final, if the item is not shipped within 24 hours of return request approval. Once the return package is received, the refund will be processed within 2 business days.

Cancellations

If you want to cancel an order, the sooner you inform us the better! We will ship most orders within 24-48 hours of receiving your order confirmation so be sure to let us know about cancellations at the earliest.

Cancellations depend on whether your order has been shipped or not so it is important that you notify us immediately. If you would like to cancel an order, please send an order cancellation request to info@maheenjewels.com. Please note that if your order has been shipped, we will not be able to cancel it.

Expedited Shipping

If you would like to receive your items via Expedited Shipping, please send us an email at info@maheenjewels.com, and we will get back to you regarding Expedited Shipping charges and timeline to your address.

Owner of Content

All the content including logo, and images on this website and our entire network is our own intellectual property. It is illegal to copy any such content from our network.

Out-of-Stock/No-Stock Items

If you see an item that says ‘No-stock’ or ‘Out-of-stock’, this just means that Maheen Jewels is currently out-of-stock on this item. We may carry the item in the near future. If you are interested in such item, please email us at info@maheenjewels.com to show interest of such item, and we would be happy to give you an estimated timeframe of when we expect to have the item back in stock.

Contact Us

When you submit your personal information to us, you are giving us your consent to the collection, use, and disclosure of your information as set forth in this Terms of Use.We are always available to discuss your questions or concerns regarding our Terms of Use, and our privacy practices. You are welcome to contact us via email. Simply email us at info@maheenjewels.com.

Consent

You have read and agree to our Terms of Use.